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Mapping Business Processes Isn’t That Difficult

  Process mapping is a very useful tool that not only helps you document your current process but can also serve as a framework for making processes more consistent and efficient. Just last week, I had the opportunity to lead a group of 23 HR professionals and develop a process map for their on-boarding for new hires.  All were from the same company, but represented about eight locations...

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Eight Reasons Why Six Sigma Works

As I was getting ready for an upcoming training class, I came across the following reasons why Six Sigma has been so successful for many years and thought I’d share it with you.  It is taken from the Sept. 1999 issue of Quality Progress, “Why Should Statisticians Pay Attention to Six Sigma?” by R.D. Snee. Bottom line results Upper management involvement Disciplined approach...

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How Good Are You As An Organization? How Good Do You Want To Be?

Over the years, much has been written about the pros and cons of lean and Six Sigma.  People often complain about the training costs, the infrastructure required, the teams of green and black belts, and so on, but in my 40+ years of experience nothing has proven to be more successful at getting things improved than a combination of lean and Six Sigma.  I’m not talking about ten, twenty,...

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Five Green Belt Projects Rock with a Combined Yearly Savings of $743,000!

Last fall I had the opportunity to conduct a Lean Six Sigma training class at Kent State University, Trumbull Branch.  The training concentrates on teaching the participants how to identify and eliminate waste using the various lean techniques and how to reduce process variation by concentrating on the 6M’s (Man, Machine, Material, Method, Measurement, and Mother Nature).  Participants...

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New Ideas, Experimentation and Faster Change Must Be The New Norm

We’ve all heard the adage, “If you’re not changing, you’re standing still and falling behind!” many times in the last 15 years.  But I think it is even more appropriate today in the fast paced world we live in.  Look around and you’ll see companies that were thriving a few short years ago are now struggling just to keep the doors open.  Why is that? I think...

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