Learning Organization

Use Gemba Walks to Uncover Problems & Promote Accountability

Gemba is a Japanese word that means the real place where value is created.  A gemba walk is a management tool whose purpose is to have managers walk the front line where they can see problems as they are occurring, ask questions and allow them to create follow-up on problems and promote accountability.  Problems are most visible where they occur and the best ideas for solving them will come...

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Does Your Organization Have A Learning Disability?

Organizations fail at alarming rates and in most companies that do there is an abundance of evidence in advance that the firm is in trouble.  Organizations fail to recognize these impending threats and understand their implications even when some individual managers are aware of it. It is no accident that most organizations are poor learners.  The way they are designed and managed, the way...

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