Problem Solving

Incorporate These Four Elements To Ensure A Successful Continuous Improvement Program

Problems, customer issues, productivity issues, and making decisions are an inherent part of daily life in every organization.  Many organizations do an outstanding job and can resolve issues and make decisions very efficiently and quickly.  However, there are still many organizations that struggle to resolve the simplest of issues. Why is it that some organizations are so much better than...

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Solve Problems Faster Using The Phoenix Checklist

Asking questions give conscious direction to your thinking.  When you ask a question, you have to think about it.  And when you ask the right questions, it allows you to see the whole thing to comprehend it.  In order to do this, we use a question checklist. A checklist of questions helps you make sure no aspect of a challenge is overlooked.  Unless the challenge is extremely easy to solve,...

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Think, Solve Problems, And Make Smart Decisions By Developing Smart Habits

Believe it or not, your mind is designed to think as little as possible!  There are many tasks we perform every day that require very little thinking on our part, such as, getting up and ready to leave the house, driving to and from work, slowing down at an intersection, making a left or right-hand turn, etc.  It’s like we’re on automatic pilot and free to think about other things...

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Don’t Let Small Problems Crowd Out The Big Ones

How often do we react to problems and not take the time to think about the bigger issue at play?  The urgent things that really matter? Let’s take the example of nurses.  Every day, they deal with missing or incorrect information and contend with missing or broken equipment.  In one particular case, a nurse on duty was preparing to discharge a new mother from the hospital and noticed...

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Solving Nagging Problems Requires Ownership

Does your organization have a nagging, frustrating problem that carries over from one year to the next and never gets resolved? If you ask, “Who owns the problem?” do you get a clear answer, and if so, why aren’t they doing anything about it? Problems tend to go on and on without resolution when no one steps up and decides to own the problem.  Let me give you an example. In his...

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Solving The Most Complicated Problems

Solving the easiest of problems takes a lot of effort, but trying to solve complicated problems is something that is beyond most of our ability.  It’s hard enough to get our arms around simple things but much harder to try to assimilate everything that is going on in a complicated situation.  And that is why complicated problems drag on forever without any sign of improvement. Take, for...

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