Control Phase

The Control Plan: Your Last Line of Defense

A control plan is a written document created to ensure processes are producing products or services that meet or exceed customer requirements at all times.  It is a living document that gets updated as the organization gets process experience or receives customer feedback. A control plan is a systematic approach to finding and resolving out-of-control conditions.  It provides employees a guide...

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Control Your Lean Six Sigma Success

The control phase is one of the most important in the DMAIC process, for it is this phase that makes or breaks the success of your project.  Up to now, you’ve done a lot of hard work collecting and analyzing data, identifying the root causes of the problem, developing and implementing solutions to address those root causes. Now it’s time to document what you’ve done and make...

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