Performance Measures Aid In An Organizations Decision Making Process

Having performance measures or key performance indicators (KPIs) is an essential managerial tool. They are used to control activities within an organization to help them achieve their goals and objectives. They serve as an effective means for communicating management’s policies throughout the organization and can assist in decision-making. Performance measures assist in the goal of creating...

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Metrics And KPIs Are Key To Making Office Improvements

A metric is a measure that is considered to be a key indicator of performance.  The best way to get people to contribute to your process improvement efforts is to give them a simple measure to help them understand the impact of their efforts.  Establishing metrics for an office can provide employees with exactly that information, get everyone on the same page, and help drive continuous...

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