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Lean, Six Sigma, Kaizen! What Is The Best Direction For Your Organization?

Methodologies are almost as numerous as the tools they use. Organizations sometimes struggle with where to start their improvement effort especially when resources are few and funds are in short supply. It really gets down to thinking about your organization’s problems and then selecting the right CI method to address those needs. If your organization is struggling with quality issues and...

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Trust The Process, Not Your Gut Instincts!

A process is defined as a series of steps taken in order to accomplish a particular end.  We all have processes we follow every day — getting up and getting ready for work, making a pot of coffee, taking the dog for a walk, cleaning up, and doing dishes after a meal — these are processes we typically execute with very little thought.  But it is surprising how few people can actually...

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Use a Radar Chart to Determine Which Problem Is Most Critical

Flowcharts, swimlane diagrams, etc. are useful in understanding problems from an internal point of view, but when seeking external comparisons, a radar or spider chart can be a helpful tool.  The main purpose of the radar chart is to show graphically how a product is viewed by different customers and how they compare.  In conducting root cause analysis, the main application is to determine...

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Systems Thinking: Our Business Processes Involve Parts That Are Interrelated

Systems thinking is a holistic approach to analysis that focuses on the way a system’s constituent parts interrelate and how these parts work together over time and within the context of larger systems.  A system includes all the interactions and interdependencies of the interrelated constituent parts. Traditionally, we are taught to analyze our processes and look at each part...

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Pull The Trigger: Stop Analysis Paralysis In Its Tracks

We all know people that tear the watch apart when solving problems and making decisions.  They’re the ones that go into meticulous detail and try to peak behind every corner and cranny.  They have a hard time making the simplest decision, never quite sure they’ve made the right one.  They worry about what their boss and friends will think and say about them.  They’re afraid...

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Establish Pull In Your Office To Save Money, Avoid Shortages Of Supplies, and Set An Example

Many offices use pull already but just aren’t aware of it.  Nobody knows exactly how many pencils, pens, reams of paper, and toner will be used in the office.  If there were a scheduled, standing order of all these things, you would guess correctly in some cases, have too much in others, and run out of some critical items.  In a well-ran office, somebody is designated to keep the supply...

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