W. Edwards Deming

Management Beginnings: Train Wreck and Radios

On Oct. 5, 1841, two Western Railroad passenger trains collided head-on between Worcester, MA, and Albany, NY, killing the conductor and a passenger and injuring seventeen passengers.  The Massachusetts legislature launched an investigation into the cause of the wreak and find a remedy.  Western Railroad appointed a committee to look into the causes and the committee recommended the company...

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