Since Lean Six Sigma is a management strategy, top level executives have a crucial role to play in a Lean Six Sigma initiative. Their roles and responsibilities include:
- Create a common vision.
- Motivate others toward the vision.
- Establish metrics.
- Ask the right questions.
- Be visible.
- Attend toll-gate reviews and project completion presentations.
- Communicate the importance of Lean Six Sigma to the organization.
- Set policies for team reward and recognition.
- Stay involved.
For Lean Six Sigma to be successful in an organization, top level executives must address these responsibilities on a daily basis.