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Solving The Most Complicated Problems

Solving the easiest of problems takes a lot of effort, but trying to solve complicated problems is something that is beyond most of our ability.  It’s hard enough to get our arms around simple things but much harder to try to assimilate everything that is going on in a complicated situation.  And that is why complicated problems drag on forever without any sign of improvement. Take, for...

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Problem Solving Is All About Turning Data Into Useful Information

To solve problems, collecting the right data is important, and being able to turn that data into useful information is paramount in determining the right countermeasure to solve a problem.  The place to accurately capture the true state of the workplace is the workplace itself.  If we can catch defects on the spot, we can find the true cause and immediately take countermeasures. Problem-solving...

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Developing A Successful LSS Program Takes A Lot Of Work, But The Rewards & Payback Are Tremendous!

The following are guidelines and tips that I have found over the years to be beneficial in the deployment of a Lean Six Sigma initiative.  Lean Six Sigma is a management strategy and, like any strategy, needs to have the necessary resources and commitment allocated to make it successful.     Top Management Without top management support, the Lean Six Sigma effort is doomed to fail. ...

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Determining Which Tool or Technique to Use Gets Easier With Experience

Deciding which tool or technique to use is sometimes challenging, but usually becomes less of a problem with experience.  As an MBB I have certain favorite tools and techniques I use more often because I am more familiar with them and am more comfortable using them. I personally like tools that are graphical in nature, tools such as Pareto charts, box plots, run charts, control charts, VSM,...

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Error Proof and Mistake Proof To Prevent Human Error

Human error is a huge problem.  It is the third leading cause of death in U.S. hospitals. Researchers estimate that 250,000 people die every year from medical errors in the U.S. alone. Worldwide, human error is the third leading cause of death behind heart disease and cancer.  These are staggering numbers.  In addition to the life and death consequences related to human error, consider all...

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