admin

Want To Be A Kick-Ass Problem Solver? Nine Lessons I’ve Learned Watching Murder Mysteries

  My wife and I recently cancelled our TV cable subscription and began streaming our television programs.  In addition to all the local and national stations, ESPN, etc. we also get to watch some of the old favorite shows like Cheers, Mash, Seinfeld, and Columbo.  For those of you not familiar with the show, Columbo was a homicide detective that worked for the L.A. police department and...

Read More

Measure & Monitor Employee Training To Ensure Success

Every day employees around the world are sent to training classes, conferences, and seminars with the expectation that they learn a new skill or come across some new idea that will ultimately benefit their organization.  Every field you can think of has some kind of on-going training and billions of dollars are spent every year for employees to attend. But as an organization, how do you know for...

Read More

Design For Six Sigma – Not Just For Engineers!

There’s a common misconception that Design for Six Sigma (DFSS) only applies to engineering designs.  In reality, it can be applied with equal effectiveness to a variety of tasks such as billing, marketing, customer service, and just about anything that can benefit from innovative, streamlined, customer-friendly designs – which is almost everything. DFSS is all about focusing on prevention...

Read More

The Role & Training of Executive Leadership In Deploying Lean Six Sigma

Some of the questions asked when starting a new lean six sigma initiative is “What level of participation and involvement do we need from our executive leadership in deploying our initiative? and “What should their training consist of?” First, executive leadership should create a vision for where they want their organization to be the next 3 years, 5 years, and 10 years.  They...

Read More

Fix Low Hanging Fruit To Build Momentum

When starting any improvement initiative, it’s important to have early successes in your efforts.  The saying, “Nothing motivates a team like success” is so very true.  If a team has to wait months before it sees improvement in the process it’s working on, there will likely be a drop in motivation for the team.  To make sure this doesn’t happen teams should begin...

Read More