Continuous Improvement

Evaluating the Effectiveness of Your Lean Six Sigma Program

Implementing and sustaining Lean Six Sigma takes a lot of commitment, discipline and hard work as most everyone that’s involved knows.  But how often do you step back and evaluate the effectiveness and value you’re receiving from all your hard work?  And are your efforts taking your organization in the right direction? We tend to get comfortable with the way things are going and...

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Want A Successful Lean Six Sigma Deployment? Follow These 12 Steps!

Having been involved in Lean Six Sigma for over 20 years, I’ve seen many organizations struggle with deploying Lean Six Sigma.  Some start off with great intentions but then seem to falter as they move forward. I am proud of the fact that I was part of a very successful Lean Six Sigma deployment at Delphi (now Aptiv).  Not that we did everything right, but we were were able to implement...

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Defects Create More Waste Than Meets The Eye!

Defects, mistakes, and errors are a major source of frustration for customers and cause them to look for other providers for the products and services they purchase.  But in addition to customer dissatisfaction, these defects, mistakes, and errors create waste that suck up our precious resources of time and money.  Employees are forced to rework and repair products and provide services all...

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Over-Processing Adds Costs to Products and Services For Which You’re Not Getting Paid

Ever stop to think how much you’re spending by over-processing the products and services you provide?  If not, its probably because you don’t fully understand what over-processing is all about. Over-processing is defined as all the extra effort people go through in order to deliver the product or service.  It’s actually giving something away for no return.  Let me give you...

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Don’t Get Hung-Up In The Waiting Game

Waiting is a big part of our normal daily lives and something we typically take for granted.  We wait for our first cup of coffee in the morning; we wait at traffic lights on our way to work; we wait for people to show up for a meeting to start; we wait in doctor’s offices; we wait for the end of the day so we can leave work; we wait in checkout lines at the grocery store; and some of us...

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Too Much Inventory Will Destroy Your Operation!

Inventory is a waste that plagues every organization and usually hides a multitude of sins.  In fact, inventory has been called the root of all evil.  Excessive inventory occurs when material is pushed through a process rather than being pulled by customer demand. Excessive inventory occurs in all organizations in the form of raw material, supplies, spare parts, work-in-process (WIP), finished...

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